FREQUENTY ASKED QUESTIONS

FREQUENTY ASKED QUESTIONS

1) What is the check in , check out time ?
Check in time is 14:00 , check out time is 12:00 o’clock.

2) Is there any extra charge for my kid ?
Children under 6 years old can stay for free on the same bed.

3) Is there a/c in the hotel?
Yes, there is central air conditioning system in the hotel.

4) Is there a wake-up servıce in the hotel ?
Yes , there is a wake up service in the hotel.

5) Is there wi-fi in the hotel ?
Yes , there is free wi-fi in the hotel.

6) Is there a luggage store in the hotel ?
Yes, there is a luggage store .You can use it without any extra charge.

7) Is there any other activities for free in the hotel ?
Yes , there are massage chairs and computers that you can use for free.

8) Is there a terrace in the hotel ?
Yes , there is a terrace cafe in the hotel that you can enjoy the view of blue mosque hagıa sofia and bosphorus.

9) Is there a pıck up servıce from the airport to the hotel ?
Yes , there’s a pıck up servıce from both airports also.

10) How can I reach to the hotel by using public transportation ?
From the ataturk airport ; you need to get on to aksaray metro , and get of in the Zeytinburnu station. Then from Zeytinburnu you need to take the tram which is going to kabatas, and our hotel so close to the Sultanahmet station.

11) Is there a lift in the hotel ?
Yes , there is a lift in the hotel.

12) How can I get information about the tours ?
You can get information easily from our reception desk.

13) Can I enter to the hotel whenever I want ?
Sure , you can enter to the hotel 24 hours.

14) Where is the hotel located, is it close to the historical places?
Our hotel located in heart of Sultanahmet. There are a lot of historical places within walking distance for example ; Blue Mosque, Hagia Sofia, Basilica Cistern , Topkapı Palace, Islamic Arts Museum, Grand Bazaar.

15) Is there a dry-cleaning service in the hotel ?
Yes, there is a dry – cleaning service in the hotel

16) Is there a meeting room in the hotel ?
Yes , there is a meeting room in the hotel.

17) Is there a room servıce ?
Yes, there is room service 24 hours.

18) Is there any atm near by the hotel ?
Yes , there are atm’s in front of the hotel.

19) Is there a parking place for the hotel ?
Yes , there are parking places for 3 cars for free .

20) Is there a taxi station near by hotel ?
Sure, there is a taxi station near by hotel which is only 2 minutes distance.

21) Is there a change office near by hotel ?
Yes, there are a lot of change offices only in 100 metres.

22) If I check out before the breakfast time , is there a catering ?
Sure, we can prepare for you a cold sandwich or breakfast plate.

23) Is there a kettle in the rooms?
Yes there is a kettle in every room and there are tea, coffee facilities for free everyday.

24) Is there a minibar in the room?
Yes there is . 2 bottles of water are complimentary everyday.

25) Is there a balcony in the rooms?
Yes, there is a french balcony in every rooms.

26) Can I smoke in the room ?
No, our rooms are non-smoking. But you can smoke in the balcony.

27) Is there a safebox in the room?
Yes, there is a safebox in the room

28) Is there a television in the room ?
Yes, there is a television that you can watch a lot of foreign and turkish channels.